The responsible manager and his/her substitutes are, besides the licence holder, responsible for overseeing that the licensed premises observe the provisions of the Alcohol Act. The responsible manager and his/her substitutes must have adequate professional qualifications acquired either through education or experience. In case adequate professional skills are acquired through education, at least one year full-time education in the restaurant and catering industry is presupposed, provided that the curriculum includes teaching and practical training in serving of alcoholic beverages. One-year education is considered to mean studies of one school year, in other words, studies of nine months. Practical training included in the curriculum means a minimum of one-month on-the-job training in serving of alcoholic beverages. If adequate professional skills are acquired through experience, it is presupposed that the person has been engaged on a full-time basis in serving alcoholic beverages for at least two years and has got a certificate issued by an educational institution for the restaurant and catering industry that he/she masters the provisions concerning the serving of alcoholic beverages. On licensed premises where only alcoholic beverages containing a maximum of 4.7 percentage by volume ethyl alcohol that have been prepared through fermentation are served, the adequate professional skills of the responsible manager and his/her substitutes can be established through a Serving Licence Certificate (the so called “Alcohol Passport”).
Information regarding the Alcohol Proficiency Test
Anyone participating in a alcohol proficiency test must prove their identity
Those who successfully pass the alcohol proficiency test are given a certificate of mastering the provisions of serving (alcohol passport)
The alcohol proficiency test also includes questions on knowledge of drinks. According to the STTV regulations, the test is the same for those who operate according to A, B and C licences.
Anyone taking the alcohol proficiency test is responsible for obtaining his/her own training material. Self-education material can be read and printed from the following link: Alcohol Issues in Licenced Premises
The alcohol proficiency test is done in writing or on a computer. The test is comprised of correct/incorrect statements or other assignment types.
Alcohol proficiency test arrangements depend on the educational institution. This is why contents, like question types, number of questions and needed score to pass, can change.
The official Alcohol Passport will arrive within 2-4 weeks from the alcohol proficiency test day.
Contents of the Alcohol Proficiency Test
- Regulations concerning the serving of alcoholic beverages; preconditions for being granted a serving licence; obtaining alcoholic beverages for serving; handling alcoholic beverages at the conclusion of serving activity; alcoholic beverages at the licenced premises that are not meant for serving
- Serving premises or changing them; opening hours and serving hours; portion sizes and measurements of alcoholic beverages; serving for credit and providing a customer with a receipt; underaged and intoxicated people and order at the licenced premises; responsible manager and other staff; advertising and pricing of alcoholic beverages; official supervision and sanctions
- The rights and duties of staff and security officers; ensuring order and comfort and the right for customer selection; the effect of substances on behaviour and handling intoxicated and clearly disruptive customers; preventing entry, suspending serving, removing customers from the licenced premises and use of force; legal responsibilities of responsible staff